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Shipping & Trading Hours

Shipping & Trading Hours

WE ONLY SHIP TO AUSTRALIAN ADDRESSES
 
 
We do not offer international shipping sorry.   From time to time we do have international clients who ship to someone they know in Australia - those may then forward over to the international address as we do not provide any international paperwork - only the Australian tax invioce.
 
OPEN MONDAY TO FRIDAY
 
 
 
UP-COMING SHIPPING AND SALES SUPPORT INTERRUPTIONS

THERE ARE NO SHIPPING INTERRUPTIONS SCHEDULED
 

NOTICE - PHONE ORDERS NOT SHIPPING SAME DAY

 Due to the high demand and difficulties associated with Corona Virus we cannot guarantee phone orders be sent the same day.  WE DO honour our promise of our online orders through our website being shipped same day if paid before 2pm Brisbane time on our working days.  If you are considering phoning an order through, please keep in mind the time delay between shipping your order and consider placing your order online through our store instead so that we can fulfill your order the same day if paid by 2pm Brisbane time on CPR working days as per our calendar below.

Friday shipping promise

On fridays, we are no longer promising orders will ship same day.  We'll certainly do our best to try though!  Monday-Thursday orders will ship when paid by 2pm as per our normal shipping policy.

Since our move, collections on Fridays have been unreliable so we've decided to concentrate on keeping our promise Monday-Thursday.  Rather than close on Fridays, we'll stay open, but we may not be able to ship your order on the Friday.  If it cannot be shipped on that day, we'll ship it on Monday for you.

 

AUS POST CHANGES

Aus Post temporarily suspending letter priority service - letters will travel by standard letter service instead

Due to the Coronavirus Aus Post have temporarily suspended priority letter service.  We ship using priority to ensure you receive your parcels quickly.  During this period we are unable to ship by priority so your letter will ship by standard letter mail.  In addtion, they are stating they will only be delivering letters every second day rather than a daily letterbox delivery.  Please allow extra time for your letter to arrive or consider upgrading to EXPRESS or COURIER at the checkout.  If you've already placed and paid for your order and your order has not yet shipped, please contact us prior to 2pm to arrange to upgrade your letter - fees are usually $8.50 for courier upgrade and $10.95 for express.

Aus Post temporarily suspending EXPRESS POST next day delivery guarantee.

Due to the Coronavirus Aus Post statement as follows:

At Australia Post, we’re working hard to deliver for our customers in these difficult times. We are however, experiencing significant delivery delays in our network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online.

These delays mean we are temporarily suspending the Express Post guarantee of next day delivery as we are unable to commit to this timeframe. Express Post is still available but parcels may not be delivered next business day every time.
 

*NOTICE: Orders paid AFTER 2pm will ship next CPR Working Day 

Due to the Coronavirus impacting freight services, most of our collections have been brought forward by 1 hour.  While we still are shipping your order if paid before 2pm, previously in some cases we were able to ship goods when oredered after 2pm.  Unfortunately shipping of orders after cut-off simply cannot be accomodated at this stage.  Thank you for understanding.

  

COVID-19 Corona Virus update & effects on trade

 

WE ARE OPEN & TRADING NORMALLY

The Coronavirus epidemic is currently not affecting our ability to trade and we are business as usual.

Freight services are running as per usual and collections are still occuring as normal.  Goods ordered before 2pm each day will still be shipped same-day (EXCEPT FRIDAYS - see note above).

We are following all government recommendations with respect to santisation and social distancing andand strongly encourage everyone to follow all government recommendations so that we can ensure we all make it through this difficult situation healthy and safe.

Thank you so much for your support and we look forward to helping you into the future!

-The team at CPR Kart Parts.

 

 

UPGRADE TO EXPRESS TO RECEIVE YOUR ITEM NEXT DAY!  

*NOTE: SEE NOTICE AT THE TOP OF THIS PAGE REGARDING TEMPORARY SUSPENSION OF THE NEXT DAY GUARANTEE ON EXPRESS POST ITEMS BY AUSTRALIA POST.  THIS MEANS YOUR EXPRESS ITEM WILL RECEIVE PRIORITY BUT MAY NOT BE DELIVERED NEXT DAY.  ONCE THIS SUSPENSION IS LIFTED WE WILL UPDATE THIS NOTICE*

If your area is inside the next day delivery network, use the EXPRESS SHIPPING option in the checkout for next day delivery.  All items ordered using this method placed and paid by 2pm on a CPR working day will be delivered the very next day AS LONG AS YOUR POSTCODE IS WITHIN THE RANGES BELOW:

State Location Postcode range(s)
ACT & NSW Canberra 0200-0250, 2600-2639, 2900-2920
Sydney and suburbs 1000-1404, 1411-1920, 2000-2249, 2555-2574, 2740-2786
Gosford Region 2250-2263
Newcastle 2264-2310
Wollongong Area 2500-2530
VIC
Melbourne and suburbs 3000-3210, 3335-3338, 33402, 3427-3429, 37502, 37552, 37572, 3765-3767, 3782, 3785-3796, 3800-3810, 3910-3915, 3930-3934, 3975-39772, 8000-8899
Geelong and suburbs 3211-3220
Ballarat 3350, 3353-3356
Bendigo 3550, 3552-3556
Shepparton/Mooroopna/Kialla 3629-36322
Seymour 3660-3661
Latrobe Valley 3825, 3840-3844
QLD
Brisbane 4000-4209
Gold Coast 2484-2490, 4210-4299, 9726
Booval/Ipswich Areas 4300-4305
City of Toowoomba 4350
Strathpine/Caboolture 4500-4510, 4520
Sunshine Coast Areas 4550-4601
Maryborough City 46502
Hervey Bay 4655
Bundaberg City 46702
SA Adelaide 5000-5199, 5800-5999
TAS Hobart area 7000-7019, 7050-7053, 7055, 71722, 7892
Launceston 7248-7325
WA - to Perth CBD From all above locations to Perth CBD 6000-6005, 6800-6899
WA - from Perth CBD3to Canberra CBD 2600-2601
Sydney CBD 1000-1299, 2000-2009
Melbourne CBD 3000-3010, 8000-8010
Brisbane CBD 4000-4004
Adelaide CBD 5000-5005, 5800-5879
Hobart CBD 7000-7003
Launceston 7250

 

 UPGRADE TO EXPRESS METRO BRISBANE BEFORE 7AM FOR SAMEDAY COURIER 

*NOTE: THE SAME DAY SERVICE IS PERFORMED BY COURIERS PLEASE-THIS SERVICE IS NOT GUARANTEED BUT IS GENERALLY VERY RELIABLE.  ORDERS PLACED AFTER THE CUTOFF(2PM) THE DAY BEFORE ALSO QUALIFY FOR THIS SERVICE.
 
If your area is inside the SAME DAY delivery network, use the EXPRESS SHIPPING option in the checkout for same day delivery.  All items ordered using this method placed and paid before 7am on a CPR working day (or after 2pm the day before) will be delivered the SAME day AS LONG AS YOUR POSTCODE IS WITHIN THE RANGES BELOW:  *SEE EXCEPTION ABOVE - THIS SERVICE IS NOT GUARANTEED*
 
 
4110  ACACIA RIDGE 4053  EVERTON HILLS 4006  NEWSTEAD
4035  ALBANY CREEK 4053  EVERTON PARK 4305  NEWTOWN (IPSWICH)
4010  ALBION 4103  FAIRFIELD 4218  NOBBY BEACH
4051  ALDERLEY 4018  FITZGIBBON 4170  NORMAN PARK
4115  ALGESTER 4305  FLINDERS VIEW 4059  NORMANBY
4220  ANDREWS 4218  FLORIDA GARDENS 4304  NORTH BOOVAL
4216  ANGLERS PARADISE 4078  FOREST LAKE 4305  NORTH IPSWICH
4103  ANNERLEY 4118  FORESTDALE 4503  NORTH LAKES
4054  ARANA HILLS 4006  FORTITUDE VALLEY 4013  NORTHGATE
4108  ARCHERFIELD 4502  FRENCHS FOREST 4014  NUDGEE
4214  ARUNDEL 4171  GALLOWAYS HILL 4012  NUNDAH
4007  ASCOT 4211  GAVEN 4305  ONE MILE
4060  ASHGROVE 4051  GAYTHORNE 4208  ORMEAU
4060  ASHGROVE WEST 4034  GEEBUNG 4210  OXENFORD
4214  ASHMORE 4178  GIBSON ISLAND 4053  OXFORD PARK
4034  ASPLEY 4300  GOODNA 4075  OXLEY
4066  AUCHENFLOWER 4031  GORDON PARK 4211  PACIFIC PINES
4036  BALD HILLS 4075  GRACEVILLE 4064  PADDINGTON
4171  BALMORAL 4051  GRANGE 4221  PALM BEACH
4014  BANYO 4120  GREENSLOPES 4217  PARADISE WATERS
4065  BARDON 4503  GRIFFIN 4115  PARKINSON
4305  BASIN POCKET 4054  GROVELY 4214  PARKWOOD
4207  BEENLEIGH 4154  GUMDALE 4502  PETRIE
4153  BELMONT 4007  HAMILTON 4000  PETRIE TERRACE
4217  BENOWA 4171  HAWTHORNE 4008  PINKENBA
4117  BERRINBA 4110  HEATHWOOD 4305  RACEVIEW
4205  BETHANIA 4212  HELENSVALE 4065  RAINWORTH
4216  BIGGERA WATERS 4174  HEMMANT 4305  RAYMONDS HILL
4225  BILINGA 4011  HENDRA 4059  RED HILL
4159  BIRKDALE 4118  HERITAGE PARK 4301  REDBANK
4304  BLACKSTONE 4006  HERSTON 4301  REDBANK
4229  BOND UNI 4101  HIGHGATE HILL    PLAINS
4507  BONGAREE 4211  HIGHLAND PARK 4020  REDCLIFFE
4034  BOONDALL 4118  HILLCREST 4077  RICHLANDS
4304  BOOVAL 4121  HOLLAND PARK 4074  RIVERHILLS
4006  BOWEN HILLS 4216  HOLLYWELL 4303  RIVERVIEW
4017  BRACKEN RIDGE 4212  HOPE ISLAND 4109  ROBERTSON
4305  BRASSALL 4208  HORIZON SHORES 4226  ROBINA
4500  BRAY PARK 4077  INALA 4123  ROCHEDALE
4010  BREAKFAST CREEK 4068  INDOOROOPILLY 4106  ROCKLEA
4500  BRENDALE 4068  IN'PILLY S/CENTRE 4064  ROSALIE
4035  BRIDGEMAN DOWNS 4305  IPSWICH 4022  ROTHWELL
4017  BRIGHTON 4217  ISLE OF CAPRI 4216  RUNAWAY BAY
4102  BURANDA 4059  ITHACA 4113  RUNCORN
4220  BURLEIGH GARDENS 4074  JAMBOREE HEIGHTS 4305  SADLIERS CROSSING
4220  BURLEIGH HEADS 4074  JINDALEE 4107  SALISBURY
4220  BURLEIGH JUNCTION 4500  JOYNER 4212  SANCTUARY COVE
4220  BURLEIGH WATERS 4503  KALLANGAR 4017  SANDGATE
4220  BURLEIGH WEST 4169  KANGAROO POINT 4210  SANTA BARBARA
4505  BURPENGARY 4031  KEDRON 4020  SCARBOROUGH
4510  CABOOLTURE 4059  KELVIN GROVE 4170  SEVEN HILLS
4116  CALAMVALE 4069  KENMORE 4073  SEVENTEEN MILE ROCKS
4152  CAMP HILL 4069  KENMORE HILLS 4128  SHAILER PARK
4170  CANNON HILL 4114  KINGSTON 4075  SHERWOOD
4157  CAPALABA 4021  KIPPA RING 4017  SHORNCLIFFE
4157  CAPALABA WEST 4225  KIRRA 4304  SILKSTONE
4152  CARINA 4112  KURABY 4073  SINNAMON
4152  CARINA HEIGHTS 4215  LABRADOR    PARK
4152  CARINDALE 4110  LARAPINTA 4127  SLACKS CREEK
4211  CARRARA 4501  LAWNTON 4217  SORRENTO
4034  CARSELDINE 4305  LEICHHARDT 4101  SOUTH BRISBANE
4155  CHANDLER 4178  LINDUM 4101  SOUTHBANK
4069  CHAPEL HILL 4114  LOGAN CENTRAL 4215  SOUTHPORT
4127  CHATSWOOD 4129  LOGANHOLME 4216  SOVEREIGN ISLAND
   HILLS 4131  LOGANLEA 4000  SPRING HILL
4032  CHERMSIDE 4179  LOTA 4127  SPRINGWOOD
4032  CHERMSIDE WEST 4030  LUTWYCHE 4060  ST JOHNS WOOD
4217  CHEVRON ISLAND 4178  LYTTON 4067  ST LUCIA
4305  CHURCHILL 4109  MACGREGOR 4053  STAFFORD
4011  CLAYFIELD 4217  MAIN BEACH 4053  STAFFORD HEIGHTS
4226  CLEAR ISLAND WATERS 4503  MANGO HILL 4207  STAPLYTON
4163  CLEVELAND 4179  MANLY 4227  STEPHENS
4019  CLONTARF 4122  MANSFIELD 4120  STONES CORNER
4305  COALFALLS 4019  MARGATE 4500  STRATHPINE
4301  COLLINGWOOD PARK 4132  MARSDEN 4116  STRETTON
4170  COLMSLIE 4006  MAYNE 4074  SUMNER PARK
4225  COOLANGATTA 4053  MCDOWALL 4109  SUNNYBANK
4216  COOMBABAH 4131  MEADOWBROOK 4109  SUNNYBANK HILLS
4209  COOMERA 4008  MEEANDAH 4217  SURFERS PARADISE
4209  COOMERA SHORES 4218  MERMAID BEACH 4018  TAIGUM
4108  COOPERS PLAINS 4005  MERTHYR 4213  TALLAI
4151  COORPAROO 4220  MIAMI 4128  TANAH MERAH
4132  CRESTMEAD 4220  MIAMI KEYS 4068  TARINGA
4216  CRONIN ISLAND 4074  MIDDLE PARK 4121  TARRAGINDI
4223  CURRUMBIN 4064  MILTON 4005  TENERIFFE
4223  CURRUMBIN WATERS 4053  MITCHELTON 4105  TENNYSON
4127  DAISY HILL 4214  MOLENDINAR 4061  THE GAP
4503  DAKABIN 4218  MERMAID WATERS 4158  THORNESIDE
4076  DARRA 4226  MERRIMAC 4173  TINGALPA
4017  DEAGON 4214  MONTEREY KEYS 4305  TIVOLI
4508  DECEPTION BAY 4305  MOORES POCKET 4012  TOOMBUL
4303  DINMORE 4105  MOOROOKA 4066  TOOWONG
4007  DOOMBEN 4506  MORAYFIELD 4114  TRINDER PARK
4060  DORRINGTON 4170  MORNINGSIDE 4224  TUGUN
4116  DREWVALE 4122  MOUNT GRAVATT 4119  UNDERWOOD
4077  DURACK 4122  MOUNT 4122  UPPER MT GRAVATT
4102  DUTTON PARK    GRAVATT EAST 4226  VARSITY LAKES
4009  EAGLE FARM 4074  MOUNT OMMANEY 4014  VIRGINIA
4011  EAGLE JUNCTION 4213  MUDGEERABA 4076  WACOL
4207  EAGLEBY 4172  MURARRIE 4154  WAKERLEY
4169  EAST BRISBANE 4503  MURRUMBA 4133  WATERFORD WEST
4305  EAST IPSWICH    DOWNS 4012  WAVELL HEIGHTS
4037  EATONS HILL 4215  MUSGRAVE HILL 4121  WELLERS HILL
4304  EBBW VALE 4504  NARANGBA 4160  WELLINGTON
4113  EIGHT MILE PLAINS 4111  NATHAN    POINT
4121  EKIBIN 4211  NERANG 4101  WEST END
4221  ELANORA 4303  NEW CHUM 4305  WEST IPSWICH
4051  ENOGGERA 4005  NEW FARM 4074  WESTLAKE
4214  ERNEST 4051  NEWMARKET    

FREE LETTER PRIORITY UPGRADE

*NOTE: SEE NOTICE AT THE TOP OF THIS PAGE REGARDING TEMPORARY SUSPENSION OF THE LETTER PRIORITY SERVICE BY AUSTRALIA POST.  ONCE THIS SUSPENSION IS LIFTED WE WILL BE SHIPPING YOUR LETTERS BY PRIORITY AGAIN*

WE WANT YOU TO GET YOUR ORDERS EVEN FASTER!

All letter orders upgraded to PRIORITY LETTER FREE! - When we ship your order, it is shipped either by our super-fast couriers, or by the Aus Post Letter system.  Items that are thinner than 20mm and weigh less than 500g are usually shipped in a letter to ensure you get a really low price. 

Large items are all sent by courier and will arrive really quickly.

Recently Aus Post decided to hold back all letters for approximately 3 days, which adds to the time you have to wait for your items.  We'ved decided that's simply not good enough, so we're upgrading all letter orders to PRIORITY service for FREE!  That's right, we're paying extra for you to get your stuff fastter!

So no matter what you order, you can rest assured we take getting it to you quickly, and you'll see your order even faster!

 

STOCK AVAILABILITY

Is my item in stock? Yes, if we advertised it and you bought it, it was in stock - WE DON'T PRE-SELL ITEMS. Items advertised as being in stock are in-stock in our warehouse, not ordered from a supplier when you buy it. So we can send it immediately!


DISPATCH SPEED AND TIMING

When will my items be shipped? Same day when paid by 2pm EST (EXCEPT FRIDAYS) - Items are shipped Monday to Thursday (excludes public holidays) - items may also ship Fridays depending on service availability. All items paid for prior to 2pm each working day will be shipped the same day. Items paid for after 2pm will be shipped the very next working day. (*Note: Some items paid after 2pm may be shipped the same day depending upon time constraints). If for some unusual reason your item can't be shipped the same day (very rare) we will contact you immediately to advise.

NOTE ON FRIDAY SHIPPING - Friday shipping is currently not promised, although we will ship orders on Fridays where possible.

*NOTE: Payment is considered cleared funds. Credit card, Paypal payments (not e-cheques) or bank deposit over-the-counter qualify for immediate cleared funds. Payment by bank deposit via the internet usually takes at least one working day to show in our accounts. If you would like to ensure your goods are shipped immediately, please use paypal or credit card.


SHIPPING OPTIONS


Free Shipping / Standard Shipping 1-5 working days - Items sent by free shipping may be sent by any of our shipping methods (see below), including express at the discretion of Cut Price Racing. If you require a specific shipping type, please choose the type from the shipping upgrades section, or contact us to discuss.

(Brisbane Metro is usually next day but this is NOT GUARANTEED with the Free Service, other state capital citites up to 4 days, add 1-5 days for country areas or NT/WA)

Please note that if your items are bulky, you will not see this option - you will instead see the Free Shipping Bulky Items option. PLEASE NOTE:  Due to changes with courier rates we are unable to offer free shipping on bulky items to all states -There are certain conditions for delivery of bulky items - please read the Free Shipping BULKY ITEMS section below.

NOTE ON LETTER SHIPPING WHEN USING FREE SHIPPING

If your items are small enough to fit into a letter, it will be shipped that way using the free service so that we can offer you the absolute lowest price.  While we use the priority service from Australia Post, there is no tracking and it will not arrive the same day in Brisbane.  If you are seeing the option to "UPGRADE TO PARCEL" then your item will be scheduled to leave by letter - choose this option to upgrade it to courier/satchel.

LEARN MORE ABOUT LETTER SHIPPING BY CLICKING HERE



*Free Shipping BULKY ITEMS 1-5 working days - Items sent by free shipping may be sent by any of our shipping methods (see below), including express at the discretion of Cut Price Racing. If you require a specific shipping type, please choose the type from the shipping upgrades section, or contact us to discuss.

(Brisbane Metro is usually next day but this is NOT GUARANTEED with the Free Service, other state capital citites up to 4 days, add 1-2 days for country areas or NT/WA)

*Note: bulky and heavy items may not qualify for free delivery to some areas (TAS/SA/NT/WA and other regional areas). If the product does not qualify for free shipping to your specific area, you will not see the "Free Shipping" or "Free Shipping Bulky Items" option in the cart/checkout. In this case, most areas can be shipped at an additional fee - See the BULKY ITEMS OUTSIDE FREE ZONE section below.


PO BOXES - Please note that bulky items will not be deliverable to PO BOXES. It is always best to use a physical delivery address.

CARE OF POST OFFICES - Please note that bulky items will not be deliverable to POST OFFICES. It is always best to use a physical delivery address.

PARCEL LOCKERS - Please note that bulky items will not be deliverable to Parcel Lockers. It is always best to use a physical delivery address.


~Express Shipping 1-3 working days Items sent by express service will be sent by Australia Post express unless Fastway, Startrack or Couriers Please will deliver in a quicker time period in which case we may choose at our discretion that option instead. If you would prefer to have your item sent ONLY by Australia Post Express please specify this in the customer comments section at the checkout. 

(Brisbane Metro can sometimes be same day if ordered and paid before 8am AND item is not shipped in an envelope, All Capital cities - expect Darwin and Perth - are guaranteed next day delivery when paid by 2pm that day. All other cities/towns are generally next day unless outside the Australia Post Express delivery service area. Sometimes we may ship by courier and that method may be next day for Northern Queensland up to Mackay and Northern NSW)

~Note: Some bulky and heavy items cannot be shipped by an EXPRESS service. The express shipping options will be displayed in the cart and checkout if available.

Bulky Items OUTSIDE FREE ZONE 3-15 working days (Remote service) Areas in certain locations may not qualify for the free delivery service if some or all of the items ordered are bulky. These shipments attract a shipping fee which covers the addional costs of shipping based on the total volumetric weight of the shipment. The amount will be displayed next to this option in the cart and checkout. Sometimes this option will be displayed under the free shipping option - if the free shipping option is displayed you do not need to select the Bulky Items OUTSIDE FREE ZONE option.


You can opt to remove any bulky items from your cart to receive free postage. As long as there are no bulky items in your cart it will qualify for the standard free postage option and the option will be displayed. Bulky items are usually larger than 25cm x 25cm x 25cm so if you have any items larger than this in your cart try removing those to see if they are causing your shipment to fall into the Bulky Items Regional area. If you are not sure if the item is bulky, check the BULKY field in the product description in the DETAILS section (see the picture below). Otherwise, feel free to call us to check. 

Bulky items field (CHECK field). The circled "BULKY" text will appear here if the item is bulky.

BulkyItmes.jpg
BulkyItmes.jpg (6.46 KiB) Viewed 9633 times



No Shipping Methods Available No Remote Services are available to ship your bulky items

Some very remote areas such as rural NT/WA may not be servicable by our couriers. In this case, if the items are builky they may not be able to be delivered to your location. 

You can opt to remove any bulky items from your cart to receive free postage. As long as there are no bulky items in your cart it will qualify for the standard free postage option and the option will be displayed. Bulky items are usually larger than 25cm x 25cm x 25cm so if you have any items larger than this in your cart try removing those to see if they are causing your shipment to fall into the Bulky Items Regional area. If you are not sure if the item is bulky, check the BULKY field in the product description in the DETAILS section (see the picture above). Otherwise, feel free to call us to check. 

If you would prefer us to quote a non-standard courier to deliver bulky items to your remote area, it may still be possible but you will need to call us to recieve an estimation. Please ensure you provide an accurate address and postcode for the quote.

SHIPPING - METHODS OF SHIPPING

Australia Post Envelope - Items shipped by the Free Shipping type may be shipped in an envelope by Australia Post and can take from 1 to 5 working days to arrive with no gaurantees given by Australia Post for delivery times. Due to the limit of the weight for envelopes (500gm) it is possible shipments may be split into two or possibly three envelopes. Generally we will number envelopes so that you will know that there are other envelopes in a set. Enevelopes will not be assigned a tracking number so if you would like your item to be trackable we would recommend to use the express option. If you would prefer your items were shipped all in one parcel, you should choose express shipping form the shipping upgrades section.

Australia Post Parcel with Tracking - Items shipped by the Free Shipping AND Express Shipping type may be shipped in a carton by Australia Post with a tracking number. Free Shipping items can take from 1 to 5 working days to arrive with no gaurantees given by Australia Post for delivery times. Express Shipping items can take from 1 to 3 working days to arrive with gaurantees given by Australia Post for delivery times according to the Austraila Post website. Parcels shipped by express will have an express post tracking number assigned.

Australia Post Satchel with Tracking - Items shipped by the Free Shipping AND Express Shipping type may be shipped in a satchel by Australia Post with a tracking number. Parcels shipped by express will have an express post tracking number assigned.

Fastway Parcel with Tracking - Items shipped by the Free Shipping AND Express Shipping type may be shipped in a carton by Fastway with a tracking number. Your express shipment may be shipped at our discretion by Fastway if it is faster or equal to the speed of Australia Post Express service unless your delivery address is a PO Box in which case Australia Post Express service will be used. For express items Fastway will be equal to or faster than Australia Post Express service.

Couriers Please Parcel with Tracking Items shipped by the Free Shipping AND Express Shipping type may be shipped in a carton by Couriers Please with a tracking number. Your express shipment may be shipped at our discretion by Couriers Please if it is faster or equal to the speed of Australia Post Express service unless your delivery address is a PO Box in which case Australia Post Express service will be used. For express items Fastway will be equal to or faster than Australia Post Express service.

SHIPPING NOTIFICATIONS

We will ensure you are notified of your item leaving our warehouse on the day the item leaves. The method we used to send your items by will be included in the notification, but it may not distinguish between an envelope method, a satchel or a parcel method. Generally we will include the number of parcels shipped. Any tracking numbers will also be provided. You will receive this update by email. Please ensure you have whitelisted us in your email junk/spam filter. Add us to your Safe Senders list: to make sure our emails don't go to your JUNK box by mistake. Select this email in your inbox, right click and select Junk Email then click "Add Sender's Domain (@example.com) to Safe Senders List".


NOT SURE IF FREE DELIVERY APPLIES TO YOUR AREA?
All our non-bulky items are shipped free of charge when bought from our online store (but not eBay - eBay orders attract shipping charges). Some bulky items may attract shipping charges or may not even be able to be delivered to certain regional areas. click here to learn how to check if bulky items ship free to your area.


HOURS OF COLLECTION
PLEASE NOTE: Due to our new warehouse agreement, customer collections are not possible at this time sorry.

HOURS FOR COURIER PICKUP - We can no longer offer collection by your courier.


HOURS OF CONTACT
Please click here to check our contact hours/times as well as other contact details such as phone numbers.

BANK & PAYMENT DETAILS

Please click here to view our bank account details for making payment by bank transfer.